Car radio repair in Sochaczew
We repair factory radios, navigation systems and amplifiers at OEMatic in Sochaczew. Do you want to deliver the unit to ul. Stanisława Staszica 86a? Please contact us first. We will check whether we service your equipment and arrange its acceptance.
We repair factory radios, navigation units and car amplifiers.
Initial assessment before delivery
Acceptance of the unit by appointment
12 or 24 months' written warranty — according to the offer
Do you want to bring
the radio in for repair?
Write or call before your visit. Tell us which car the unit is fitted in and what has stopped working. We will advise what to bring and when. You can also ask about shipping if that is more convenient for you.
Ask before removing the radio
Send a photo of the front panel, vehicle details and a description of the fault. If the unit is still in the car, do not remove it just to start the conversation. We will tell you what additional information is needed.
Bring the required parts of the set
In some cars, the radio, screen and amplifier are separate units. Before your visit, we will agree what needs to be checked. That way you will not need to come back for a missing item or remove things we do not need.
Do you want to come with the whole car?
Please agree this with us in advance. Acceptance of the radio for repair does not automatically mean dismantling or checking the car wiring. We will explain what we can deal with as part of your job.
The equipment can be handed over by a workshop or someone close to you
Let us know who will deliver it and who we should agree the price with. If the unit is to go back to the workshop later for fitting, let us agree that too. It is important that it is clear which job it belongs to.
Quote first, then your decision
After checking the equipment, we will tell you what can be repaired and for what price. Simply delivering the unit does not mean you agree to any work whatsoever. We will start the repair once you agree to the proposed work and price.
Examples of repairs to factory units
Repair of MIB STD2 PQ – touch not working | VW, Skoda, Seat
Are you trying to enter an address in the navigation, but half of the keyboard does not respond? Do you want to set a radio station manually, but the slider stops halfway and will not move any further?
Repair of Ford ACM module — no sound, crackling
No sound in a Ford Kuga, Escape, Ranger or Lincoln? It may be dry joints on the PCB of the Panasonic ACM module — not a radio replacement. Refurbishment 984 zł, 1-3 days, 24-month warranty.
Mercedes Logic7 amplifier repair – no sound
No sound in a Mercedes W221 or W216? The Logic7 amplifier may be to blame. See why it fails, how professional refurbishment is carried out, and why it is worth repairing rather than buying a used unit.
BMW amplifier repair – Harman Kardon, Top Hi‑Fi, Logic7 – no sound after water ingress
Water in the boot and a blown 40A fuse are a common cause of silence in the radio. Find out when repair makes sense — free diagnostics and a quote within 24h.
From registration to collection of the unit
01
You report the problem
Send a photo of the radio, give the model and year of the car, and describe what is not working. If you do not know the name of the unit, we will help identify it. We will tell you whether we deal with this equipment and what needs to be sent for inspection. We usually reply within 24 hours on working days.
02
You arrange the method of delivery
Arrange a date with us and decide what to bring. If the unit is still in the car, ask in advance about removal or have it done by a workshop of your choice. That way, before your visit, you will know what to prepare.
03
You hand over the unit
Bring the protected unit to Sochaczew or send it after prior agreement. Enclose the details given at registration. If someone is delivering the equipment on your behalf, tell us who we should speak to about the quote and collection.
04
You decide on the repair
We inspect the unit and provide a repair price. You decide whether to proceed. Once you approve, we repair the unit and test it before return. If anything still does not work after installation, contact us and describe the problem.
on Google 5.0/5 — 370 reviews
Rating 5 out of 5. GOOGLE REVIEW
Many thanks to the entire OEMatic team for repairing the radio in my Lexus CT.
Professional and reliable service. I can wholeheartedly recommend this workshop!
Problem: black screen, no working radio, no interaction with the radio at all.
Jan BałRating 5 out of 5. GOOGLE REVIEW
Highly recommended! My OEM JBL amplifier from a Toyota (CHR, 2017) suffered a short circuit, and other audio workshops would not agree to repair it. Here the problem was solved extremely quickly. They received the parcel on Monday, and by Thursday the repaired unit was back with me. Excellent communication at every stage, and most importantly – the price includes a 24-month warranty.
Complete professionalism!
Mateusz JaniczekRating 5 out of 5. GOOGLE REVIEW
A service absolutely worth recommending. After years of problems with the infotainment head unit in my Skoda Superb constantly freezing and resetting, the MIB was finally repaired. The main dealer could only offer a replacement with a new unit for 3500 eur (!), other car audio companies could not help, and OEMatic carried out the repair in 1 day.
Piotr NofskiRating 5 out of 5. GOOGLE REVIEW
I recommend them wholeheartedly….I don’t know how they did it, but they decoded the radio from an Iveco Daily 2020 faster than it takes to pack the parcel with the radio…One workshop promised a lot, but failed and said the radio was only fit for scrap. I highly recommend them — complete professionalism and a good price. Best regards.
autoodnowa u.Rating 5 out of 5. GOOGLE REVIEW
I can definitely recommend them. Mr Tomasz repaired my BOSE amplifiers, RNS, NTG navigation units and more. Always 100% successful, fantastic customer approach and a convenient online platform for placing repair orders.
Piotr BrzezinaRating 5 out of 5. GOOGLE REVIEW
I recommend OEMatic — only 3 days passed from sending the radio to the workshop and having it fitted back in my car.
The radio from a Mercedes ML W164 2007 NTG2 BE 6089 had its fault diagnosed extremely quickly, and the repair was carried out just as fast.
Communication with Mr Tomasz was excellent, and updates from the workshop on the progress of the repair were sent promptly. This is definitely a workshop other people can learn from.
An obvious 5 stars from me.
AdrianRating 5 out of 5. GOOGLE REVIEW
I had a problem with my Audi A3 8V, with no sound from the factory multimedia player. The guys solved the problem in a few days. I recommend them!
Rafał NiżnikRating 5 out of 5. GOOGLE REVIEW
Service and expertise 100%. Thank you for helping with my RNS 315 radio. Highly recommended!
Michał TuzRating 5 out of 5. GOOGLE REVIEW
VW Touran radio, I sent it to the company because the reversing camera was not working and the radio would not turn on. Sent by courier. Diagnosis: no faults. (the fault needs to be looked for elsewhere) The radio was sent back quickly and the company did not charge anything, not even for the return postage. There probably aren’t many honest companies like this left here in Poland. Many thanks.
John DoeRating 5 out of 5. GOOGLE REVIEW
Definitely recommended. Very fast repair and very good, speedy communication. Information was available at every stage of the repair request process — an online repair management system. The unit (radio) was already meant to be written off and replaced with another used one. Fortunately, I accidentally found the OEMatic blog while looking for a replacement, and it saved me from replacing it with another used unit, which would have been a loss for the appearance (the fronts of the replacements I found were not in such good condition, and all of them were older than my unit from pre-facelift models); the newer ones were more expensive than the repair. So that’s a plus too.
Artur KozubskiRating 5 out of 5. GOOGLE REVIEW
RNS 315 radio with faulty Bluetooth. The radio sounds better than new. Others gave up on the repair, OEMatic handled it efficiently and quickly without any problems. We need more professionals like this. Thank you for the repair.
Krzysztof SzabońRating 5 out of 5. GOOGLE REVIEW
Professionally carried out repair of a factory VW radio, excellent communication, complete professionalism. May there be more companies like this in Poland.
Sławomir PobłockiRating 5 out of 5. GOOGLE REVIEW
I left a Honda Jazz radio panel for repair. In addition to the radio, the guys also repaired the CD player at the same price, even though I hadn’t asked them to. I also received spare bulbs for the button backlighting. Very friendly and professional, the radio and player work flawlessly. I recommend them with a clear conscience. Such expertise is rare nowadays.
b nowickiRating 5 out of 5. GOOGLE REVIEW
Highly recommended. ZENEC radio after the pin was blocked. Code removed. Radio works, old pin. Fast, 1 day. Telephone contact without any problem. Parcel safely packed.
Stefan NowakRating 5 out of 5. GOOGLE REVIEW
For a long time I’d been battling an annoying problem in my VW Passat B8 — the car radio kept losing sound. Fortunately, I found OEMatic Car Media Lab and it was a perfect choice!
From the first contact it was clear there was professionalism and huge knowledge of factory audio systems. Quick diagnosis and an even quicker (and most importantly: EFFECTIVE!) repair! The result? The radio plays crystal clear, with no dropouts or interruptions. You can tell the fault was removed at the source, not just temporarily masked.
If you have any problems with factory audio, navigation or the radio in your car (especially VW, Audi, Skoda!), I definitely recommend OEMatic Car Media Lab. True experts!
Łukasz PuziakRating 5 out of 5. GOOGLE REVIEW
The Harman-Kardon amplifier in my BMW F33 was flooded, so I decided to hand it over to OEMatic. A quick check to see whether it could be saved — yes! it could! A few days later the amplifier was back with me after repair.
For a moment I also had doubts whether only the amplifier had been damaged by the flooding, because I lost the ability to set the time and information such as instant fuel consumption or average fuel consumption disappeared; after a phone call I was told that this can happen because of a break in the car’s CAN circuit due to the amplifier being absent.
The theory proved correct, and fitting the already repaired amplifier helped and all the functions returned.
I hope the amplifier will serve for a long time to come and without faults.
I honestly RECOMMEND IT!
Michal MarecikRating 5 out of 5. GOOGLE REVIEW
A great company, they will help you in any situation when it comes to navigation.
Two companies from the Małopolskie region where I live suggested replacing the unit; at the authorised service centre the fault repair would cost 1400 ,- and they helped me fix it, and over the phone 😃
Miroslaw SytyRating 5 out of 5. GOOGLE REVIEW
The content of the reviews I read quickly convinced me to have my unit repaired at OeMatic. I expected the highest quality of service at every stage and that is exactly what I received. After the phone call I received all the information needed for shipping by text message. As soon as the workshop received the parcel with the radio, I got a phone call, we agreed the details, I confirmed the price and the repair began. In the afternoon of the next day I was informed that the repair had been completed, I settled the bill and the radio was back with me after 4 days. It seems there is no room for even the slightest shortcoming in this company (such as a delay with a text message).
For me, this is the highest quality.
Thank you very much for the repair and I wish you success🙂
Dawid
Ania ŁyszkowskaRating 5 out of 5. GOOGLE REVIEW
Professional and reliable service. The fault was initially diagnosed remotely, and the repair cost estimated. The unit was delivered to the workshop and collected remotely by courier. Everything was fast, straightforward and efficient. The car audio came back to life 🙂
I can recommend them with a clear conscience.
Bartłomiej MachnikRating 5 out of 5. GOOGLE REVIEW
Five stars is not enough..
OEMatic solved the problem with a non-working USB port (motherboard repair) in the factory navigation system from a Kia Sportage in express mode. Highly recommended.
KJYou know the cost first.
Then you decide.
Repair after quote approval
Before dispatching, we give an estimated cost. After checking the unit, we confirm the price and wait for your approval.
Decide not to go ahead? You pay nothing for diagnostics or postage
If you decide against the repair, the unit cannot be repaired, or the fault lies elsewhere, diagnostics and return postage are free.
You pay after the repair
By bank transfer before the unit is sent back, or cash on delivery on receipt. We issue a VAT invoice.
24
months' warranty for selected repairs
We provide a 12- or 24-month written warranty for the repair carried out and the parts replaced — in line with the offer for your unit.
Show the unit and describe the problem.
Do you want to leave your radio for repair in Sochaczew? Contact OEMatic before you come. Tell us which car the equipment is fitted in and what the problem is. We will agree whether we work on that model, what needs to be delivered and when you can bring it. If the radio is still fitted, start by removing the panel. There is no need to remove the whole set before the first call.
What problem can you report?
Tell us if, for example:
- The radio will not switch on
- The screen works, but there is no sound
- The radio keeps restarting or freezing
- The screen or touch function does not work
- The radio is asking for a code or will not accept it
- After repair, the previous fault returned
Please contact us before your visit. We will confirm whether we can accept the unit and arrange a date.
What needs to be clarified before booking a radio in for service?
If the unit has already been removed, send a photo of the full label and the connectors. If it is still in the car, at first we only need the front panel, vehicle details and a description of the fault. Please also include any information about previous repairs or parts replacement. If anything is missing, we will ask for a specific photo or marking. You do not need to work out yourself which component has failed.
Please write down what still works. “The screen responds, but there is no sound” tells us more than just “the radio is broken”. If the buttons do not respond or the unit stops on the logo, please mention that too. This helps us prepare the unit tests. Booking in a removed radio does not automatically include checking the car’s entire installation — please discuss any such requirements before your visit.
If the unit is brought in by a workshop or a relative, let us know who we should agree the quote with. Include details that will help us find the job. Also tell us who will collect the unit and whether it should go straight back to the workshop for refitting. The person delivering the radio does not have to be the one making the decision on price, but it is worth agreeing this from the start.
What should be agreed before bringing a radio to Sochaczew?
Before setting off, contact us to confirm acceptance and the appointment time. We will start by talking about the unit and the fault. Let us agree:
- What car and radio you have — give us the model, year and send a photo of the front panel.
- What is not working and whether the unit has been repaired before.
- Whether the radio has already been removed, or whether you also need help taking it out.
- Which parts need to be brought in and when we can accept them.
- Who will deliver the unit and who we should speak to about the price and collection after repair.
You do not need to know the answer to everything. Send us what you have, and we'll ask about the missing details.
What is worth checking before choosing a different radio instead of repair?
First make sure the fault is in the radio, not in the wiring or a separate amplifier. After checking the unit you send in, we will advise whether it can be repaired and how much it will cost. You can compare this with buying a unit that suits the car and with the cost of fitting it.
If you are considering a different radio instead of repair, check its compatibility with the equipment and the fitting cost. It is also worth making sure first that the fault really lies with the unit you want to replace. If extra work is needed on the car, agree it with the workshop before you collect the unit for reinstallation.
Before sending in the unit
Where is the OEMatic workshop located?
At Stanisława Staszica 86a in Sochaczew. Please write or call before you come. We will confirm whether we service your unit, what you need to bring, and when we can accept it. This way you will not be missing the display or any other part needed for testing.
Can I come by car and ask for the radio to be removed?
Please ask us before you come. Accepting a radio removed from the car for repair does not automatically include work on the vehicle itself. Let us know whether you also need removal or wiring checks — we will confirm whether we can carry out these jobs.
Can someone deliver the radio for me?
Yes, after prior contact. Include the details under which you registered the unit. Also tell us who we should speak to about the repair price and collecting the equipment.
Can I send the radio even if I live in Sochaczew?
Yes, you can choose to send it rather than visit in person. Before posting it, confirm with us what to send, what details to use and how to arrange transport.
How do you determine the repair cost?
After the fault has been described, we give an estimated cost. We confirm the exact price after checking the unit, before we start the repair. It depends on the model and on what has failed. You decide whether you accept the proposed repair.
How do I arrange collection of the unit after repair?
Once we let you know the repair is complete, arrange collection with us. If someone else is collecting the unit, or if we are to send it back, give us the necessary details in advance.
How long will the repair take?
Ask about the lead time when you register the job. It depends on the model and the work needed. Bringing the radio in person does not mean it will be repaired on the spot — we first need to inspect it. If you choose shipping, allow for transport time as well.
How should the unit be prepared for transport?
Protect the screen, connectors and protruding parts even when you are taking the radio in your own car. If sending it by courier, use a rigid box and fill any empty space so the unit cannot move around. More tips can be found in the packing instructions.