Radio / navigation Mail-in repair Warranty
Repair of Ram radios, navigation systems and amplifiers
We diagnose and repair factory amplifiers, radios and navigation systems in Ram vehicles. We handle mail-in repairs and provide a warranty on the services carried out.
Ram
Ram models in our database
Devices we repair
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We also support devices not listed here — the list is published gradually, and our technical database is much larger. If you cannot see your make or model, call us or submit a quote enquiry. In 99% of cases we can help.
See our latest case studies
Navigation not working in a Chrysler RHW radio? There are 3 reasons for this fault, and we repair each one
Read how we solve the problem of missing navigation function in RHW.
We repair factory radios, navigation units and amplifiers fitted to Ram vehicles. In our catalogue for this brand we have the RHW radio with navigation (Harman Becker) from Ram 1500 IV (DS), 2500 IV (DJ) and 3500 IV (D2) models. The workshop receives the removed module, not the car.
What symptoms to describe in your request
Describe exactly what the unit does and since when. Signs of a module fault may include:
- freezing on the logo or repeated rebooting,
- no response from the touchscreen, buttons or dials,
- no sound despite the audio source being switched on,
- crackling, interference or sound drop-outs,
- navigation in RHW not working or no FM reception.
A symptom in the vehicle does not yet prove a module fault. We confirm the cause after checking the removed unit; if it turns out to be working, the vehicle’s installation should be checked by a local mechanic or auto electrician.
What determines whether a repair is possible
The type of damage and the condition of the electronics in the specific unit decide this. Based on the description and a photo of the label, we provide an initial quote before shipping. After receiving the module, we confirm the scope of work and the cost, and we only start the repair after your approval.
Factory module, not a replacement
We repair only original units with the manufacturer’s sticker and part number. We do not accept Android replacements. The factory module matters when it has to work with the original panel, controls and other units in the vehicle.
What to prepare for a claim
- the car make, model and year,
- description of the symptom and the circumstances in which it occurs,
- a photo of the unit or the label with the part number.
Frequently asked questions and answers
Repair of Ram radios, navigation units and amplifiers: enquiry, module shipping and quote.
Do you repair the factory radio, navigation and amplifier in Ram vehicles?
Yes, we repair factory radios, navigation systems and amplifiers from Ram vehicles. We do not accept Android replacements; we identify the original by the label with the part number and the manufacturer's logo.
Is it worth repairing a Ram instead of replacing it with a new or used unit?
We provide a preliminary quote before shipping and a final one after checking the module, so you can compare it with the cost of replacement. The repair concerns your original unit.
How is the estimate for Ram unit repair prepared?
Based on photos of the unit and a description of the symptoms, we prepare an approximate estimate before shipping. After checking the module, we confirm the exact price and repair it with your approval.
Do I need to bring the car to the workshop, or how do I send a Ram module?
You do not need to bring the car. Send the removed module by courier or deliver it in person to Sochaczew. You arrange removal and refitting with your workshop.
What should I prepare before sending a Ram unit to the workshop?
Provide the make, model and year of the car, describe the symptoms and attach a photo of the unit or the data plate label. Pack the module in a rigid box, protect the screen and connectors, and pack any additional items separately.