Radio repair Bydgoszcz — without travelling to the workshop
The radio will not switch on, the screen is black or the sound has disappeared? From Bydgoszcz you can send the equipment to OEMatic in Sochaczew. First show us the radio and describe the problem — we will check whether we deal with this model and tell you what to do next.
We repair factory radios, navigation units and car amplifiers.
Initial quote before dispatch
On request — courier both ways at our expense
12 or 24 months' written warranty — according to the offer
The radio will not
switch on?
Does pressing the button do nothing? Or maybe the screen is dark, but the music still plays? Tell us what is happening. We will help you work out whether we need the radio, just the screen or another part of the set for checking.
Start by removing the radio
Take a photo of the whole panel and give us the model and year of the car. That is enough to start the conversation. If we need the number from the sticker, we will ask for it — you do not need to remove the radio before first contact.
A black screen does not have to mean the radio needs replacing
If you can hear music and the buttons work, make sure you mention it. Part of the unit is still working, so it is worth checking why the picture has disappeared before you buy a whole set.
Check the power supply before buying another radio
The radio may not work because of its own fault or a power supply problem in the car. If checking the wiring is needed, we will explain that before shipping. This way you avoid replacing a working unit.
The car can stay in Bydgoszcz
Once we have agreed what needs to be sent, you can arrange removal with a workshop of your choice locally. The device comes to our workshop. Reinstallation can also be done locally.
You will know the price before repair
After checking the unit, we will tell you what can be repaired and how much it will cost. You can then compare repairing your radio with buying another one, including installation and any necessary adaptation to the car.
Examples of repairs to factory units
Repair of MIB STD2 PQ – touch not working | VW, Skoda, Seat
Are you trying to enter an address in the navigation, but half of the keyboard does not respond? Do you want to set a radio station manually, but the slider stops halfway and will not move any further?
Repair of Ford ACM module — no sound, crackling
No sound in a Ford Kuga, Escape, Ranger or Lincoln? It may be dry joints on the PCB of the Panasonic ACM module — not a radio replacement. Refurbishment 984 zł, 1-3 days, 24-month warranty.
Mercedes Logic7 amplifier repair – no sound
No sound in a Mercedes W221 or W216? The Logic7 amplifier may be to blame. See why it fails, how professional refurbishment is carried out, and why it is worth repairing rather than buying a used unit.
BMW amplifier repair – Harman Kardon, Top Hi‑Fi, Logic7 – no sound after water ingress
Water in the boot and a blown 40A fuse are a common cause of silence in the radio. Find out when repair makes sense — free diagnostics and a quote within 24h.
From Bydgoszcz to the workshop and back
01
You report the problem
Send a photo of the radio, give the model and year of the car, and describe what is not working. If you do not know the name of the unit, we will help identify it. We will tell you whether we deal with this equipment and what needs to be sent for inspection. We usually reply within 24 hours on working days.
02
You prepare the unit
Once we have established what needs to be sent, you can have the unit removed by a local workshop. Protect the screen and connectors, and pack the unit so it cannot move inside the box. Follow our guidance in the packing instructions.
03
You hand over the parcel
We can arrange a courier on request. Provide the parcel collection address and the address to which we should return the unit. If a workshop is sending it, please also agree who we should contact about the repair price.
04
You decide on the repair
We inspect the unit and provide a repair price. You decide whether to proceed. Once you approve, we repair the unit and test it before return. If anything still does not work after installation, contact us and describe the problem.
on Google 5.0/5 — 370 reviews
Rating 5 out of 5. GOOGLE REVIEW
Many thanks to the entire OEMatic team for repairing the radio in my Lexus CT.
Professional and reliable service. I can wholeheartedly recommend this workshop!
Problem: black screen, no working radio, no interaction with the radio at all.
Jan BałRating 5 out of 5. GOOGLE REVIEW
Highly recommended! My OEM JBL amplifier from a Toyota (CHR, 2017) suffered a short circuit, and other audio workshops would not agree to repair it. Here the problem was solved extremely quickly. They received the parcel on Monday, and by Thursday the repaired unit was back with me. Excellent communication at every stage, and most importantly – the price includes a 24-month warranty.
Complete professionalism!
Mateusz JaniczekRating 5 out of 5. GOOGLE REVIEW
A service absolutely worth recommending. After years of problems with the infotainment head unit in my Skoda Superb constantly freezing and resetting, the MIB was finally repaired. The main dealer could only offer a replacement with a new unit for 3500 eur (!), other car audio companies could not help, and OEMatic carried out the repair in 1 day.
Piotr NofskiRating 5 out of 5. GOOGLE REVIEW
I recommend them wholeheartedly….I don’t know how they did it, but they decoded the radio from an Iveco Daily 2020 faster than it takes to pack the parcel with the radio…One workshop promised a lot, but failed and said the radio was only fit for scrap. I highly recommend them — complete professionalism and a good price. Best regards.
autoodnowa u.Rating 5 out of 5. GOOGLE REVIEW
I can definitely recommend them. Mr Tomasz repaired my BOSE amplifiers, RNS, NTG navigation units and more. Always 100% successful, fantastic customer approach and a convenient online platform for placing repair orders.
Piotr BrzezinaRating 5 out of 5. GOOGLE REVIEW
I recommend OEMatic — only 3 days passed from sending the radio to the workshop and having it fitted back in my car.
The radio from a Mercedes ML W164 2007 NTG2 BE 6089 had its fault diagnosed extremely quickly, and the repair was carried out just as fast.
Communication with Mr Tomasz was excellent, and updates from the workshop on the progress of the repair were sent promptly. This is definitely a workshop other people can learn from.
An obvious 5 stars from me.
AdrianRating 5 out of 5. GOOGLE REVIEW
I had a problem with my Audi A3 8V, with no sound from the factory multimedia player. The guys solved the problem in a few days. I recommend them!
Rafał NiżnikRating 5 out of 5. GOOGLE REVIEW
Service and expertise 100%. Thank you for helping with my RNS 315 radio. Highly recommended!
Michał TuzRating 5 out of 5. GOOGLE REVIEW
VW Touran radio, I sent it to the company because the reversing camera was not working and the radio would not turn on. Sent by courier. Diagnosis: no faults. (the fault needs to be looked for elsewhere) The radio was sent back quickly and the company did not charge anything, not even for the return postage. There probably aren’t many honest companies like this left here in Poland. Many thanks.
John DoeRating 5 out of 5. GOOGLE REVIEW
Definitely recommended. Very fast repair and very good, speedy communication. Information was available at every stage of the repair request process — an online repair management system. The unit (radio) was already meant to be written off and replaced with another used one. Fortunately, I accidentally found the OEMatic blog while looking for a replacement, and it saved me from replacing it with another used unit, which would have been a loss for the appearance (the fronts of the replacements I found were not in such good condition, and all of them were older than my unit from pre-facelift models); the newer ones were more expensive than the repair. So that’s a plus too.
Artur KozubskiRating 5 out of 5. GOOGLE REVIEW
RNS 315 radio with faulty Bluetooth. The radio sounds better than new. Others gave up on the repair, OEMatic handled it efficiently and quickly without any problems. We need more professionals like this. Thank you for the repair.
Krzysztof SzabońRating 5 out of 5. GOOGLE REVIEW
Professionally carried out repair of a factory VW radio, excellent communication, complete professionalism. May there be more companies like this in Poland.
Sławomir PobłockiRating 5 out of 5. GOOGLE REVIEW
I left a Honda Jazz radio panel for repair. In addition to the radio, the guys also repaired the CD player at the same price, even though I hadn’t asked them to. I also received spare bulbs for the button backlighting. Very friendly and professional, the radio and player work flawlessly. I recommend them with a clear conscience. Such expertise is rare nowadays.
b nowickiRating 5 out of 5. GOOGLE REVIEW
Highly recommended. ZENEC radio after the pin was blocked. Code removed. Radio works, old pin. Fast, 1 day. Telephone contact without any problem. Parcel safely packed.
Stefan NowakRating 5 out of 5. GOOGLE REVIEW
For a long time I’d been battling an annoying problem in my VW Passat B8 — the car radio kept losing sound. Fortunately, I found OEMatic Car Media Lab and it was a perfect choice!
From the first contact it was clear there was professionalism and huge knowledge of factory audio systems. Quick diagnosis and an even quicker (and most importantly: EFFECTIVE!) repair! The result? The radio plays crystal clear, with no dropouts or interruptions. You can tell the fault was removed at the source, not just temporarily masked.
If you have any problems with factory audio, navigation or the radio in your car (especially VW, Audi, Skoda!), I definitely recommend OEMatic Car Media Lab. True experts!
Łukasz PuziakRating 5 out of 5. GOOGLE REVIEW
The Harman-Kardon amplifier in my BMW F33 was flooded, so I decided to hand it over to OEMatic. A quick check to see whether it could be saved — yes! it could! A few days later the amplifier was back with me after repair.
For a moment I also had doubts whether only the amplifier had been damaged by the flooding, because I lost the ability to set the time and information such as instant fuel consumption or average fuel consumption disappeared; after a phone call I was told that this can happen because of a break in the car’s CAN circuit due to the amplifier being absent.
The theory proved correct, and fitting the already repaired amplifier helped and all the functions returned.
I hope the amplifier will serve for a long time to come and without faults.
I honestly RECOMMEND IT!
Michal MarecikRating 5 out of 5. GOOGLE REVIEW
A great company, they will help you in any situation when it comes to navigation.
Two companies from the Małopolskie region where I live suggested replacing the unit; at the authorised service centre the fault repair would cost 1400 ,- and they helped me fix it, and over the phone 😃
Miroslaw SytyRating 5 out of 5. GOOGLE REVIEW
The content of the reviews I read quickly convinced me to have my unit repaired at OeMatic. I expected the highest quality of service at every stage and that is exactly what I received. After the phone call I received all the information needed for shipping by text message. As soon as the workshop received the parcel with the radio, I got a phone call, we agreed the details, I confirmed the price and the repair began. In the afternoon of the next day I was informed that the repair had been completed, I settled the bill and the radio was back with me after 4 days. It seems there is no room for even the slightest shortcoming in this company (such as a delay with a text message).
For me, this is the highest quality.
Thank you very much for the repair and I wish you success🙂
Dawid
Ania ŁyszkowskaRating 5 out of 5. GOOGLE REVIEW
Professional and reliable service. The fault was initially diagnosed remotely, and the repair cost estimated. The unit was delivered to the workshop and collected remotely by courier. Everything was fast, straightforward and efficient. The car audio came back to life 🙂
I can recommend them with a clear conscience.
Bartłomiej MachnikRating 5 out of 5. GOOGLE REVIEW
Five stars is not enough..
OEMatic solved the problem with a non-working USB port (motherboard repair) in the factory navigation system from a Kia Sportage in express mode. Highly recommended.
KJYou know the cost first.
Then you decide.
Repair after quote approval
Before dispatching, we give an estimated cost. After checking the unit, we confirm the price and wait for your approval.
Decide not to go ahead? You pay nothing for diagnostics or postage
If you decide against the repair, the unit cannot be repaired, or the fault lies elsewhere, diagnostics and return postage are free.
You pay after the repair
By bank transfer before the unit is sent back, or cash on delivery on receipt. We issue a VAT invoice.
24
months' warranty for selected repairs
We provide a 12- or 24-month written warranty for the repair carried out and the parts replaced — in line with the offer for your unit.
Show the unit and describe the problem.
The radio will not switch on and you are wondering whether it needs replacing? First it is worth checking exactly what has stopped working. A dark screen with music still playing is a different situation from no sound, no picture and no backlighting at all. Also tell us whether the problem happens every time or only after the car has been parked for a long time. This information helps us choose the next check. You do not need to know which part has failed.
What happens when you try to switch on the radio?
In your message, you can describe, for example, one of these situations:
- The radio does not respond to the power button
- The screen is dark, but you can hear music
- The buttons are illuminated, but the radio does not display the menu
- The radio turns on for a moment and then goes off
- After being parked, the radio will not start
- The radio stopped working after work on the wiring
Can't see your problem here? Describe it in your own words. We'll check whether we can help.
Does a black screen mean the whole radio is faulty?
Not necessarily. We have repaired, among others, a Hyundai LAN5202EHGB, where the picture disappeared but the sound and buttons still worked. After repair, the unit was tested. That is why we also ask about the functions that still work: they help us understand the problem. However, a similar symptom in your car does not have to have the same cause. We start by identifying the radio and describing how it behaves.
If none of the buttons respond and there is no backlighting, it may be necessary to check the power supply in the car. Do you already have the result of an inspection from a workshop? Attach it and tell us whether the radio was working during the measurement or remained switched off. Do not order additional work just to send the first message. First we will establish what information is needed in your case.
In some cars the screen, radio and amplifier are separate units. That is why, before removal, we confirm which component we want to check. If the equipment is being sent by a workshop, pass on these details and the fault description. This way the correct unit will reach the workshop, along with information about what it was doing in the car.
The radio will not switch on — what should you show the workshop?
When you contact us, describe how the radio reacts after the ignition is switched on and the button is pressed. A photo of the panel will help us identify the unit. Please prepare the information you have:
- The make, model and year of the car, and whether the radio is factory-fitted or has been replaced.
- A photo of the whole panel. If the radio has already been removed, also a clear photo of the sticker with the part number.
- What appears after switching it on: logo, backlighting, sound, or no reaction at all.
- Whether the volume can be adjusted or stations changed, even though the screen is dark.
- When the fault started and whether a workshop checked the radio power supply. Attach the results if you have them.
You do not need to know the answer to everything. Send us what you have, and we'll ask about the missing details.
Does a faulty radio have to be replaced straight away?
Not always. If the fault is in the radio and can be removed, repair lets you keep a unit matched to the car’s equipment. If the cause lies in the power supply or connections, buying another radio will not solve it. First it is worth finding the cause, then comparing the repair cost with the full replacement cost.
Before buying used equipment, compare the full part number, condition and return terms. Also ask about installation and any adaptation to the car. A similar panel is not enough to confirm compatibility. With a quote for repairing your radio, it is easier to judge which option is better for you.
Before sending in the unit
Does a black screen mean the whole radio needs replacing?
Not necessarily. If the music plays and the buttons work, let us know. The problem may be with the display, although the description alone is not enough to identify the failed part. Once we know the model, we will tell you what to send for checking. Do not buy the whole set just because the screen stays dark.
Will you check the radio power supply in my car?
For mail-in repair, we check the unit you send in. Any measurements in the car should be carried out by a local workshop. If these have already been done, send us the results and let us know whether the radio worked then. This will help us decide whether to look for a fault in the radio or to start with the car’s wiring.
I do not know the radio model. Can I still ask about repair?
Yes. Give us the car make, model and year, and attach a photo of the entire radio panel. If we need the number from the sticker, we will ask for it. You do not need to know the technical name of the unit to contact us.
Should I send the radio together with the screen and amplifier?
We will first agree which parts are needed for checking. In one setup the radio alone is enough, in another the screen or amplifier will also be required. Please wait for our reply before removing and sending anything.
How do you determine the repair cost?
After the fault has been described, we give an estimated cost. We confirm the exact price after checking the unit, before we start the repair. It depends on the model and on what has failed. You decide whether you accept the proposed repair.
Who will remove the radio and reinstall it after the repair?
You can have these jobs done by a local workshop. First we will tell you which unit needs to be removed and whether any additional parts will be needed. You agree the removal and refitting price directly with the workshop. If it has already checked the problem in the car, send us its findings.
How long will the repair take?
Ask about the lead time when you submit the enquiry — it depends on the unit and the work required. We will agree when we can check it and when the repair should be completed. For mail-in repairs, please also allow for transport time both ways, as well as removing and refitting the radio.
How should the unit be prepared for transport?
Protect the screen, connectors and protruding parts. Use a rigid cardboard box and fill any empty spaces so the unit cannot move around. Pack any extra items separately so they do not knock against each other. Include the details provided when you made your enquiry. Photos and guidance can be found in the packing instructions.