Car radio repair Poznań — without visiting the workshop
You have been offered a replacement for the factory radio? Before you buy another one, ask OEMatic about repairing yours. From Poznań you can send the unit to our workshop in Sochaczew. Send a photo and describe the fault — we will check whether we service this model.
We repair factory radios, navigation units and car amplifiers.
Initial quote before dispatch
On request — courier both ways at our expense
12 or 24 months' written warranty — according to the offer
Repair your own radio
or buy another one?
The price of a used radio is only part of the comparison. Installation, compatibility with the car and the functions you want to keep are also important. Checking your unit will show whether a repair is possible and whether it is worth choosing.
Want to keep the factory functions
Steering wheel controls, the camera or car settings may work with the radio. Before choosing a replacement, check which of these functions you will keep. Repairing the original unit may be the way to retain the current equipment.
Someone has already recommended replacement
Send us the previous diagnosis or a description of what was checked. We will look into the possibility of repairing your model. A suggestion to replace it does not yet say what condition the unit is in or why repair was ruled out.
Compare the total cost of the service
The price of another radio may be increased by fitting and adapting it to the car. Also ask about the condition of the used unit, the warranty and the possibility of return. You will know the price of repairing your own unit before you order the work.
Another radio has the same fault
Write what unit was swapped in and whether it behaves exactly the same. If neither works, the cause may need to be checked outside the radio. Buying yet another unit without these checks may not change anything.
If repair does not make sense, we will say so
Extensive damage or a lack of required parts may rule out repair. We do not promise it before checking the equipment. We want you to be able to make a decision, knowing the possible solution and its cost.
Examples of repairs to factory units
Repair of MIB STD2 PQ – touch not working | VW, Skoda, Seat
Are you trying to enter an address in the navigation, but half of the keyboard does not respond? Do you want to set a radio station manually, but the slider stops halfway and will not move any further?
Repair of Ford ACM module — no sound, crackling
No sound in a Ford Kuga, Escape, Ranger or Lincoln? It may be dry joints on the PCB of the Panasonic ACM module — not a radio replacement. Refurbishment 984 zł, 1-3 days, 24-month warranty.
Mercedes Logic7 amplifier repair – no sound
No sound in a Mercedes W221 or W216? The Logic7 amplifier may be to blame. See why it fails, how professional refurbishment is carried out, and why it is worth repairing rather than buying a used unit.
BMW amplifier repair – Harman Kardon, Top Hi‑Fi, Logic7 – no sound after water ingress
Water in the boot and a blown 40A fuse are a common cause of silence in the radio. Find out when repair makes sense — free diagnostics and a quote within 24h.
From Poznań to the workshop and back
01
You report the problem
Send a photo of the radio, give the model and year of the car, and describe what is not working. If you do not know the name of the unit, we will help identify it. We will tell you whether we deal with this equipment and what needs to be sent for inspection. We usually reply within 24 hours on working days.
02
You prepare the unit
Once we have established what needs to be sent, you can have the unit removed by a local workshop. Protect the screen and connectors, and pack the unit so it cannot move inside the box. Follow our guidance in the packing instructions.
03
You hand over the parcel
We can arrange a courier on request. Provide the parcel collection address and the address to which we should return the unit. If a workshop is sending it, please also agree who we should contact about the repair price.
04
You decide on the repair
We inspect the unit and provide a repair price. You decide whether to proceed. Once you approve, we repair the unit and test it before return. If anything still does not work after installation, contact us and describe the problem.
on Google 5.0/5 — 370 reviews
Rating 5 out of 5. GOOGLE REVIEW
Many thanks to the entire OEMatic team for repairing the radio in my Lexus CT.
Professional and reliable service. I can wholeheartedly recommend this workshop!
Problem: black screen, no working radio, no interaction with the radio at all.
Jan BałRating 5 out of 5. GOOGLE REVIEW
Highly recommended! My OEM JBL amplifier from a Toyota (CHR, 2017) suffered a short circuit, and other audio workshops would not agree to repair it. Here the problem was solved extremely quickly. They received the parcel on Monday, and by Thursday the repaired unit was back with me. Excellent communication at every stage, and most importantly – the price includes a 24-month warranty.
Complete professionalism!
Mateusz JaniczekRating 5 out of 5. GOOGLE REVIEW
A service absolutely worth recommending. After years of problems with the infotainment head unit in my Skoda Superb constantly freezing and resetting, the MIB was finally repaired. The main dealer could only offer a replacement with a new unit for 3500 eur (!), other car audio companies could not help, and OEMatic carried out the repair in 1 day.
Piotr NofskiRating 5 out of 5. GOOGLE REVIEW
I recommend them wholeheartedly….I don’t know how they did it, but they decoded the radio from an Iveco Daily 2020 faster than it takes to pack the parcel with the radio…One workshop promised a lot, but failed and said the radio was only fit for scrap. I highly recommend them — complete professionalism and a good price. Best regards.
autoodnowa u.Rating 5 out of 5. GOOGLE REVIEW
I can definitely recommend them. Mr Tomasz repaired my BOSE amplifiers, RNS, NTG navigation units and more. Always 100% successful, fantastic customer approach and a convenient online platform for placing repair orders.
Piotr BrzezinaRating 5 out of 5. GOOGLE REVIEW
I recommend OEMatic — only 3 days passed from sending the radio to the workshop and having it fitted back in my car.
The radio from a Mercedes ML W164 2007 NTG2 BE 6089 had its fault diagnosed extremely quickly, and the repair was carried out just as fast.
Communication with Mr Tomasz was excellent, and updates from the workshop on the progress of the repair were sent promptly. This is definitely a workshop other people can learn from.
An obvious 5 stars from me.
AdrianRating 5 out of 5. GOOGLE REVIEW
I had a problem with my Audi A3 8V, with no sound from the factory multimedia player. The guys solved the problem in a few days. I recommend them!
Rafał NiżnikRating 5 out of 5. GOOGLE REVIEW
Service and expertise 100%. Thank you for helping with my RNS 315 radio. Highly recommended!
Michał TuzRating 5 out of 5. GOOGLE REVIEW
VW Touran radio, I sent it to the company because the reversing camera was not working and the radio would not turn on. Sent by courier. Diagnosis: no faults. (the fault needs to be looked for elsewhere) The radio was sent back quickly and the company did not charge anything, not even for the return postage. There probably aren’t many honest companies like this left here in Poland. Many thanks.
John DoeRating 5 out of 5. GOOGLE REVIEW
Definitely recommended. Very fast repair and very good, speedy communication. Information was available at every stage of the repair request process — an online repair management system. The unit (radio) was already meant to be written off and replaced with another used one. Fortunately, I accidentally found the OEMatic blog while looking for a replacement, and it saved me from replacing it with another used unit, which would have been a loss for the appearance (the fronts of the replacements I found were not in such good condition, and all of them were older than my unit from pre-facelift models); the newer ones were more expensive than the repair. So that’s a plus too.
Artur KozubskiRating 5 out of 5. GOOGLE REVIEW
RNS 315 radio with faulty Bluetooth. The radio sounds better than new. Others gave up on the repair, OEMatic handled it efficiently and quickly without any problems. We need more professionals like this. Thank you for the repair.
Krzysztof SzabońRating 5 out of 5. GOOGLE REVIEW
Professionally carried out repair of a factory VW radio, excellent communication, complete professionalism. May there be more companies like this in Poland.
Sławomir PobłockiRating 5 out of 5. GOOGLE REVIEW
I left a Honda Jazz radio panel for repair. In addition to the radio, the guys also repaired the CD player at the same price, even though I hadn’t asked them to. I also received spare bulbs for the button backlighting. Very friendly and professional, the radio and player work flawlessly. I recommend them with a clear conscience. Such expertise is rare nowadays.
b nowickiRating 5 out of 5. GOOGLE REVIEW
Highly recommended. ZENEC radio after the pin was blocked. Code removed. Radio works, old pin. Fast, 1 day. Telephone contact without any problem. Parcel safely packed.
Stefan NowakRating 5 out of 5. GOOGLE REVIEW
For a long time I’d been battling an annoying problem in my VW Passat B8 — the car radio kept losing sound. Fortunately, I found OEMatic Car Media Lab and it was a perfect choice!
From the first contact it was clear there was professionalism and huge knowledge of factory audio systems. Quick diagnosis and an even quicker (and most importantly: EFFECTIVE!) repair! The result? The radio plays crystal clear, with no dropouts or interruptions. You can tell the fault was removed at the source, not just temporarily masked.
If you have any problems with factory audio, navigation or the radio in your car (especially VW, Audi, Skoda!), I definitely recommend OEMatic Car Media Lab. True experts!
Łukasz PuziakRating 5 out of 5. GOOGLE REVIEW
The Harman-Kardon amplifier in my BMW F33 was flooded, so I decided to hand it over to OEMatic. A quick check to see whether it could be saved — yes! it could! A few days later the amplifier was back with me after repair.
For a moment I also had doubts whether only the amplifier had been damaged by the flooding, because I lost the ability to set the time and information such as instant fuel consumption or average fuel consumption disappeared; after a phone call I was told that this can happen because of a break in the car’s CAN circuit due to the amplifier being absent.
The theory proved correct, and fitting the already repaired amplifier helped and all the functions returned.
I hope the amplifier will serve for a long time to come and without faults.
I honestly RECOMMEND IT!
Michal MarecikRating 5 out of 5. GOOGLE REVIEW
A great company, they will help you in any situation when it comes to navigation.
Two companies from the Małopolskie region where I live suggested replacing the unit; at the authorised service centre the fault repair would cost 1400 ,- and they helped me fix it, and over the phone 😃
Miroslaw SytyRating 5 out of 5. GOOGLE REVIEW
The content of the reviews I read quickly convinced me to have my unit repaired at OeMatic. I expected the highest quality of service at every stage and that is exactly what I received. After the phone call I received all the information needed for shipping by text message. As soon as the workshop received the parcel with the radio, I got a phone call, we agreed the details, I confirmed the price and the repair began. In the afternoon of the next day I was informed that the repair had been completed, I settled the bill and the radio was back with me after 4 days. It seems there is no room for even the slightest shortcoming in this company (such as a delay with a text message).
For me, this is the highest quality.
Thank you very much for the repair and I wish you success🙂
Dawid
Ania ŁyszkowskaRating 5 out of 5. GOOGLE REVIEW
Professional and reliable service. The fault was initially diagnosed remotely, and the repair cost estimated. The unit was delivered to the workshop and collected remotely by courier. Everything was fast, straightforward and efficient. The car audio came back to life 🙂
I can recommend them with a clear conscience.
Bartłomiej MachnikRating 5 out of 5. GOOGLE REVIEW
Five stars is not enough..
OEMatic solved the problem with a non-working USB port (motherboard repair) in the factory navigation system from a Kia Sportage in express mode. Highly recommended.
KJYou know the cost first.
Then you decide.
Repair after quote approval
Before dispatching, we give an estimated cost. After checking the unit, we confirm the price and wait for your approval.
Decide not to go ahead? You pay nothing for diagnostics or postage
If you decide against the repair, the unit cannot be repaired, or the fault lies elsewhere, diagnostics and return postage are free.
You pay after the repair
By bank transfer before the unit is sent back, or cash on delivery on receipt. We issue a VAT invoice.
24
months' warranty for selected repairs
We provide a 12- or 24-month written warranty for the repair carried out and the parts replaced — in line with the offer for your unit.
Show the unit and describe the problem.
Repair or another radio — which should you choose? It is worth comparing not only the price of the part itself, but also what will work after fitting. A factory radio may support the camera, steering wheel buttons, car settings and a separate amplifier. If you use these functions, check whether the new unit will keep them. Before buying a replacement, you can ask us about repairing your current unit.
When is it worth asking about repairing your radio?
This conversation may help if:
- You’ve been offered a complete radio replacement
- The problem remained after the radio was swapped
- The other radio does not support all vehicle functions
- You are not sure whether the radio you found will fit
- Your radio has already been repaired before
- You want to compare the repair cost with the cost of replacement
Can't see your problem here? Describe it in your own words. We'll check whether we can help.
Does an earlier diagnosis rule out repairing the radio?
Not always. A recommendation to replace it may result from damage, lack of parts or the workshop’s capabilities. Send us a description of the tests carried out and the reason why another radio was suggested. We will check whether we repair your model. We do not promise a different result before seeing the unit, but the previous findings will help us start with the facts.
Repair is not always possible or cost-effective. Extensive board damage or missing parts may mean we cannot offer any work. In some cases we have refused repairs for this reason. That is why, before shipment, we confirm whether we work on the given unit, and after checking it we present the possible solution. You do not have to agree to a repair without knowing the price.
If the radio has already been swapped, write what the result was. Is there still no sound, or does the new unit not support some of the equipment? This is not the same situation. It helps to include the part numbers of both units and information on whether any additional settings were carried out after the replacement. These details help establish whether the problem concerns the radio itself, its compatibility or another component in the car.
Have you been offered a radio replacement? Send us the details so far
To compare repair with replacement, we need to know what failed and which unit is meant to go into the car. You do not need to buy parts just to test them. For your first message, please prepare:
- Vehicle details, a photo of the current radio and its number, if available.
- A description of the fault and the previous workshop’s diagnosis, if the unit has already been checked.
- The proposed repair or replacement and the quote you received, if you want to compare them.
- Information on whether the radio was swapped and what changed after fitting a different unit.
- The functions you want to keep, such as the camera, steering wheel controls or factory amplifier.
You do not need to know the answer to everything. Send us what you have, and we'll ask about the missing details.
How do you compare the full cost of radio repair and replacement?
Compare the price of repairing your unit with the price of a tested replacement that fits the car. For both options, add the necessary removal and installation, and for replacement also configuration, if required. Check whether the quote you were given includes these jobs, so you are not comparing the price of the part alone with the full service.
Compare the price of the unit or repair, installation, any adaptation to the car and the warranty terms. With a used part, also ask about the possibility of returning it. Add coding only when it is actually needed for the chosen unit. With the full costs of both options, it is easier to make a decision without surprises after purchase.
Before sending in the unit
Is repair always cheaper than buying another radio?
Not always. It depends on the fault and the price of a working, compatible unit. When comparing, also allow for fitting and any coding or adaptation of the radio to the car. After checking your equipment, we will give you a repair price so you can decide what is more worthwhile for you.
I found a radio with the same fascia. Will it fit?
A similar appearance is not enough. Check the full part number and compatibility with the car’s equipment. Ask the seller, among other things, about operation with the factory amplifier, camera and steering wheel controls, if you have them. Two radios with the same fascia may support different functions.
Will a diagnosis from the previous workshop be useful?
Yes. Send us the description of what was checked, the measurement results and the proposed repair. This will give us the history of the problem. We will also test the supplied radio ourselves before giving you a quote.
After the repair, will I have CarPlay or other new functions?
The repair is intended to restore the functions we agree on. Adding CarPlay or other equipment is a separate task. If that is what you want, mention it straight away — we will check whether we handle such a modification in your unit.
How do you determine the repair cost?
After the fault has been described, we give an estimated cost. We confirm the exact price after checking the unit, before we start the repair. It depends on the model and on what has failed. You decide whether you accept the proposed repair.
Who will remove the radio and reinstall it after the repair?
You can have these jobs done by a local workshop. First we will tell you which unit needs to be removed and whether any additional parts will be needed. You agree the removal and refitting price directly with the workshop. If it has already checked the problem in the car, send us its findings.
How long will the repair take?
Ask about the lead time when you submit the enquiry — it depends on the unit and the work required. We will agree when we can check it and when the repair should be completed. For mail-in repairs, please also allow for transport time both ways, as well as removing and refitting the radio.
How should the unit be prepared for transport?
Protect the screen, connectors and protruding parts. Use a rigid cardboard box and fill any empty spaces so the unit cannot move around. Pack any extra items separately so they do not knock against each other. Include the details provided when you made your enquiry. Photos and guidance can be found in the packing instructions.