Mail-in repair of car radio, navigation and amplifier
Service for factory OEM car electronics without leaving home.
Updated: 24.10.2025 (content, terms)
Mail-in repair of car electronics
means sending the unit only (factory radio, amplifier or navigation) to OEMatic service, where it undergoes diagnostics, refurbishment and quality tests. Safe shipping removes the need to travel and saves you time.
Is it worth repairing a factory radio, navigation system and car amplifier?
You turn the key and are greeted by silence. Your navigation system, radio or amplifier refuses to work. You know the scenario.
First thought? “Great, now I have to find a specialist... probably 200 km from home.”
And what if local workshops won’t even discuss the fault? They shrug and suggest replacing it with a used unit because “it can’t be repaired”?
That’s not true. You do not have to come to us.
At OEMatic we specialise in mail-in repairs. In fact, over 90% of repairs are carried out by post – without the car being involved. All you need to do is send the unit itself.
We understand concerns about posting equipment. That is why our process is based on 5 principles:
Free diagnostics
– you always know how much you will pay.
Quote for approval
– we never repair anything without your consent.
Proper refurbishment
– we do not patch things up, we restore factory functionality.
Quality tests
– we test every unit after repair, before sending it back.
12-24 month warranty
– full protection like at an authorised dealer.
Below you will find 4 simple steps that will guide you through the whole process – from sending it off to collecting the repaired unit.
STEP 1
Day 1
Contact and shipping
You complete the free quote form or call us (5-10 minutes’ conversation) to receive an initial price range and the date when the assessment will begin. In 99% of cases, we are able to determine the cost range during the first contact.
Task:
Pack the unit only (without cables) and send it to our address, or order our courier (it will arrive in 1-2 days).
STEP 2
Day 2-3
Diagnostics and final quote
Once we receive the parcel, it goes to the laboratory bench. We verify the fault and call you with a specific repair offer: gross price, turnaround time, warranty. You always know how much you will pay before you make a decision.
You approve – we repair. You decline – return with no diagnostic fee.
STEP 3
Day 3-4
Proper refurbishment and testing
After your approval, we carry out a full refurbishment. We do not “patch” the problem – we restore full factory functionality for years to come. As a preventive measure, we also replace those components that we know are prone to failure.
Finally, we test the unit in an environment simulating the conditions in your car (temperature, shocks).
STEP 4
Day 4-5
Settlement and safe return
We pack fully working equipment with a written 12/24-month warranty (full warranty as at an authorised dealer). Once settled, we send it back to you by insured parcel straight to your door.
You fit it and enjoy sound in your car again.
FAQ – the most common questions about mail-in repair.
What do customers who had their equipment repaired by us say?
See reviews from satisfied car owners who got their radio, navigation or amplifier working again.
We repair only original OEM units.
These are the same devices that were fitted in your car by the manufacturer.
Would you like a free quote?
Fill in the form and we will come back with a proposal within 24h.
Got any questions?
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