Your FT0053A radio navigation unit in the Toyota Hilux keeps resetting or freezes on the logo? The classic on/off fault also affects multimedia systems in Toyotas.
Repair takes 3-5 days, you receive a warranty, and the total cost is 1476 PLN gross. This is what effective refurbishment of the navigation unit (100251, 86140-0K411, FT0053A) from the Hilux at OEMatic looks like.
How can you confirm that your unit is an FT0053A navigation radio?
Check a few things:
1. Vehicle origin
The radio-navigation comes from a Toyota Hilux from model years 2012–2014.
2. Symbol on the front
On the front panel, in the bottom left corner, you will find the 100251 symbol.

3. Nameplate
On the sticker located on the top cover, you will find Fujitsu Ten as the manufacturer, part number 138000-4331A101(138000-43310101 or 138000-4331C101, and the model symbol FT0053A.
These systems are commonly known as Touch & Go 2, and if your unit meets these three points, then it is exactly the equipment we are repairing in this article.

Typical boot loop fault symptoms – do you recognise any of them?
“When you turn the key, the display comes on, a small progress bar loads, but the radio does not start.”
“After damage to the wiring in the Toyota Hilux, the radio no longer switches on. Before that, it was drawing current and would not turn off after the key was removed.”
Those are just two examples of enquiries about repairing this unit; a more detailed description of the fault looks like this:
It freezes on the loading bar: the start screen appears, you can see the system loading, but it never goes to the menu. In the end it restarts and the progress bar starts again from the beginning.
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In the next step we will show you what the repair process looks like step by step, how much it costs and why you receive a warranty for the refurbished radio navigation unit.
Why does the navigation fail?
The fault affecting the unit is a hardware problem. The circuits that hold the software unfortunately like to fail, and that is the reason for the constant resets.
How is the FT0053A repaired?
The process is standard – you send the unit, we confirm the cost and lead time, and you accept the terms. After the repair, you pay the invoice and we send it back by DPD. The whole process usually takes 1-5 days, costs 1476 zł incl. VAT (with 23% VAT). The warranty on the service is 12 months. Remember:
- Remove the unit.
Take the radio out yourself or ask a local workshop. You can also use youtube. - Pack the unit well and send it to OEMatic.
Protect the unit from shocks and send it to us by parcel locker or courier. - Inspection and verification at the workshop.
Before we begin the actual repair, we will verify whether the system’s constant loading also occurs on the bench. We will check this in the proper service environment, starting the unit "on the bench". - Acceptance of the repair terms.
All that remains is your acceptance of the repair terms — the completion date and the cost. After a few days the repaired radio-navigation from your Toyota Hilux returns by courier.




