Repair of FT0053A Toyota Hilux – reset or hanging on the logo

A classic fault can be repaired under fixed conditions: 3–5 days, 12-month warranty, 1476 zł.

Get a repair quoteHow to send the unit

FT0053A navigation stuck in a Toyota Hilux – loading bar on the screen

Does your FT0053A navigation radio in your Toyota Hilux keep resetting or freezing on the logo? This classic power-cycling fault also affects multimedia units in Toyotas.
Repair takes 3–5 days, you receive a 12-month warranty, and the whole job costs 1476 zł incl. VAT. That is what effective refurbishment of the Hilux navigation (100251, 86140-0K411, FT0053A) looks like at OEMatic.

How can you confirm that your unit is an FT0053A navigation radio?

Check a few things:

1. Vehicle origin

The radio-navigation comes from a Toyota Hilux from model years 2012–2014.

2. Symbol on the front

On the front panel, in the bottom left corner, you will find the 100251 symbol.

The 100251 number on the FT0053A radio-navigation panel in the Toyota Hilux
The 100251 symbol located in the bottom left corner of the FT0053A radio-navigation panel.

3. Nameplate

On the sticker located on the top cover, you will find Fujitsu Ten as the manufacturer, part number 138000-4331A101(138000-43310101 or 138000-4331C101, and the model symbol FT0053A.

These systems are commonly known as Touch & Go 2, and if your unit meets these three points, then it is exactly the equipment we are repairing in this article.

Rear power and signal connectors of the FT0053A radio in the Toyota Hilux
Rear section of the FT0053A radio-navigation: power, CAN and antenna sockets.

Typical boot loop fault symptoms – do you recognise any of them?

“When you turn the key, the display comes on, a small progress bar loads, but the radio does not start.”
“After damage to the wiring in the Toyota Hilux, the radio no longer switches on. Before that, it was drawing current and would not turn off after the key was removed.”

Those are just two examples of enquiries about repairing this unit; a more detailed description of the fault looks like this:

It freezes on the loading bar: the start screen appears, you can see the system loading, but it never goes to the menu. In the end it restarts and the progress bar starts again from the beginning.

99 %

FT0053A navigation stuck in a Toyota Hilux – loading bar on the screen
A typical fault symptom: the FT0053A radio-navigation resets on the loading bar instead of starting up the system.

In the next step, we will show what the repair process looks like step by step, how much it costs, and why you get a 12-month warranty on the refurbished radio-navigation.

Why does the navigation fail?

The fault affecting the unit is a hardware problem. The circuits that hold the software unfortunately like to fail, and that is the reason for the constant resets.

How is the FT0053A repaired?

The process is standard – you send the unit, we confirm the cost and lead time, and you accept the terms. After the repair, you pay the invoice and we send it back by DPD. The whole process usually takes 1-5 days, costs 1476 zł incl. VAT (with 23% VAT). The warranty on the service is 12 months. Remember:

  • Remove the unit.
    Take the radio out yourself or ask a local workshop. You can also use youtube.
  • Pack the unit well and send it to OEMatic.
    Protect the unit from shocks and send it to us by parcel locker or courier.
  • Inspection and verification at the workshop.
    Before we begin the actual repair, we will verify whether the system’s constant loading also occurs on the bench. We will check this in the proper service environment, starting the unit "on the bench".
  • Acceptance of the repair terms.
    All that remains is your acceptance of the repair terms — the completion date and the cost. After a few days the repaired radio-navigation from your Toyota Hilux returns by courier.
Repaired FT0053A radio in a Toyota Hilux – “Audio is off” screen
FT0053A radio-navigation from the Toyota Hilux after refurbishment: the system starts correctly and displays the message “Audio is off”.

Tomasz Mazurkiewicz is the founder and owner of the OEMatic brand – a workshop specialising in repairing factory car radios, navigation systems and amplifiers. For over 15 years he has worked on OEM electronics, combining day-to-day workshop work in Sochaczew with mail-in service for customers across Poland.

In his published texts, he draws on real jobs – from identifying faults in audio modules and displays, through CAN bus diagnostics, to restoring security codes and soldering SMD components. He writes the way he speaks to customers: directly and with an emphasis on what actually works. Every article on oematic.pl is based on his own experience gained with factory car electronics.


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