The screen fades or turns white
The picture loses contrast and becomes increasingly bright. This symptom may be caused by damage to the display or its control unit. We check the module and determine which component needs repair or replacement.
Factory display and navigation module
Manufacturer: Bosch
Is the MFD LOW screen dimming, flickering or staying black? We check the Bosch display and navigation module, identify the cause of the fault and select the repair scope. Send a photo of the label and let us know whether the radio still works and whether the unit responds to the buttons.
Quick repair quote
NAV MFD LOW is a module with a five-inch screen and navigation, fitted in selected Fords. It comes in several versions. We identify it by the marking on the casing and the full part number — the SYNC name alone or the car model is not enough.
Applications: selected trim levels with NAV MFD LOW. Before repair, we confirm the module from the label; the list below does not mean the units are interchangeable between cars.

Look for the module with a five-inch screen, mounted in the dashboard. Once removed, the metal casing is visible. The car’s control panel buttons are not part of the module shown.
The wiring connectors and fan are located at the rear. Please include photos of the front, rear and label with your enquiry. They help distinguish MFD LOW from other Ford screens and navigation units.
Look on the label for the name FORD NAV MFD LOW and the full Ford part number, e.g. BM5T-18B955-DE. Next to it there may be a manufacturer number, e.g. 7 612 032 186. Copy the final letters and all digits.
Compare the full designation with the label, including the final letters. The list helps identify the unit; it does not confirm interchangeability of its versions. If you cannot find your number, send us a photo of the label.
Below we describe typical MFD LOW issues and the scope of our inspection. In your enquiry, please describe what is happening with your unit.
The picture loses contrast and becomes increasingly bright. This symptom may be caused by damage to the display or its control unit. We check the module and determine which component needs repair or replacement.
Lines, interference or flickering appear on the screen. Please write whether the symptom depends on temperature or operating time. We check image display and the module electronics instead of choosing a repair based on a photo alone.
The sound works, but no picture appears. This is an important clue that helps distinguish a display fault from a complete failure to start up. We check the display path and the screen power supply.
The unit remains inactive; sometimes only the fan can be heard. In the case we describe, the cause was the module power supply circuit. We confirm the cause during diagnostics. After repair, we check start-up and stable operation.
The price applies to repair of the MFD LOW module power supply circuit. Other faults, including display damage, are quoted separately after inspection. We issue a VAT invoice.
We start the repair after you approve the scope and the price.
Inspection takes 1–3 days, and repair 2–5 days, depending on the service performed. We confirm the lead time after checking the unit. Transport and removal and refitting require additional time.
We provide a 24-month warranty on the repair. Its scope is described in a written document enclosed with the unit.
When the screen goes dark, it is easy to think the entire navigation system has stopped working. However, it is worth checking whether the radio is still audible and whether the unit responds to the buttons. A black screen with sound still working is a different situation from a complete lack of response. In the first case, the display and its power supply need to be checked. In the second, we need to establish why the module is not starting properly.
The course of the fault also matters. MFD LOW enquiries include both gradual picture fading and coloured stripes, as well as complete loss of display. Please note whether the interference was getting worse or the screen went out suddenly. This helps distinguish a picture fault from a start-up failure. If the fault only occurs intermittently, a photo or short video will capture the symptom that may no longer be visible later.
A working display will not show an image if it is not receiving the correct power supply. That is why a black screen does not automatically mean the matrix needs replacing. MFD LOW power supply repair concerns the electronics that provide the voltage needed for the module to operate. Fixing this fault allows you to keep your own unit instead of replacing the whole set. After repair, we check its start-up and operation.
The power supply repair offer for 984 zł incl. VAT covers exactly this scope of work. If the problem lies in the display itself, the possibility of repair, parts availability and price must be assessed separately. Picture fading, lines and no backlight do not automatically mean the same fault. That is why we quote according to the fault identified, and you decide on the repair once you know its scope.
When repairing the power supply, we keep the original module and its software. If the unit returns to the same car without any configuration changes, the service does not require recoding. This is an important difference between repairing your own unit and installing another one.
Buying a used MFD LOW requires checking the full part number and equipment compatibility. The text on the casing and a similar screen do not confirm interchangeability. Replacement may also mean the configuration has to be adapted to the car. Part compatibility and any coding should be established before purchase, not only once another unit has already been fitted. If your module has previously been replaced or modified, note this in your enquiry — we do not assume it still has the factory configuration.
01
Please provide the Ford model and year, describe the symptoms and include photos of the unit and the labels. We usually reply within 24 hours on working days.
02
After confirming the version, send the complete MFD LOW module with the screen and electronics, without dismantling the housing. Agree the extent of disassembly with us; do not send only the matrix or all system components blindly. Protect the screen and connectors, wrap the unit in bubble wrap and place it in a rigid box. Fill any free space so the module cannot move during transport.
03
On request, we can arrange a courier both ways at our expense. After receiving the unit, we carry out an inspection and provide the scope and price. We start the work after your approval.
04
We return the tested and secured unit together with a VAT invoice and a written warranty. Before refitting, please read the instructions provided.
See photos of the module, the symptoms of the power fault and a description of the repair of your own unit.
No. The SYNC name does not uniquely identify the display and navigation module. We need the NAV MFD LOW designation and the full number from the label.
Not necessarily. Working sound helps narrow the diagnosis to the image display, but does not yet confirm a damaged component. Also describe the unit’s response to the buttons.
We do not assume that without checking. We assess the display and its control system, then present the possible scope of repair.
First send photos and agree the scope of shipping. For diagnosing the faults described, we need the complete module, not the removed panel.
This cannot be confirmed from the appearance alone. Compare the full part number, equipment and configuration requirements. First it is worth checking whether your own unit can be repaired.
Yes. One car model could have different systems and equipment variants. Send the full label, a photo of the front and a description of the symptoms.
Inspection takes 1–3 days, and repair 2–5 days, depending on the service performed. We confirm the lead time after checking the unit. Transport and removal and refitting require additional time.
We provide a 24-month warranty on the repair. Its scope is described in a written document enclosed with the unit.
No. If you withdraw, the unit cannot be repaired, or the fault lies outside it, diagnostics and return shipping are free of charge. We carry out the repair after you approve the scope and price.