Mail-in repairs, available throughout Poland
Can you hear pops, bass humming or crackling in the speakers? Does the radio restart in a loop, or is the battery flat in the morning? We repair RNS 510 units from Volkswagen, Škoda and SEAT. Send the module itself with a description of the symptoms and we will check it in our workshop.
SEAT
Written repair warranty
Quote for approval before repair
Courier shipping from anywhere in Poland
Quick repair quote
The RNS 510 is the factory navigation radio from Continental. In Volkswagen it is called RNS 510, in Škoda Columbus, and in SEAT Media System. You will find it, among others, in the Passat B6/B7, Tiguan, Touran, Golf, Sharan, Octavia II, Superb II, Yeti, Alhambra, Leon and Altea from 2008–2016.
You can recognise it by the large touchscreen, the SD card slot below the screen and the RADIO, MEDIA, MAP and NAV buttons. The part number is on the label on the top or side of the casing. It starts with 1T0 035 680…, 3T0 035 680… (Škoda), 7E0 035 680… (Transporter and Multivan) or 3C8 035 680… (VW CC).
In your request, write when the fault appears: after opening the door, after inserting the key, while driving or when stationary. If you are not sure whether it is an RNS 510, send a photo of the front panel and we will verify the model. Send the module itself to the workshop.
The symptoms help describe the fault. We confirm the cause after checking the removed module.
A loud pop or bassy rumble can be heard, regardless of the set volume, even after the ignition is switched off. The cause is a faulty power supply circuit on the main board: the supply pulses, and charge from the capacitors reaches the speakers. We rebuild the power section.
The welcome logo appears, the screen goes off and the cycle starts again. Sometimes the radio switches off completely: the screen is black, the buttons do not light up. This is a hardware fault in the power supply circuit, so a software update will not fix it.
A faulty power supply circuit means the RNS 510 does not switch off completely after the car is locked and draws current while parked. We check the module’s current draw, and after repair we make sure it drops to a minimum at rest.
The navigation does not switch off when the key is removed or does not switch on when it is inserted, steering wheel control does not work, the buttons do not light up, or the navigation item is missing from the MFD display. These are symptoms of no communication over the CAN bus in the module. After repair, we check whether the module establishes diagnostic communication.
We connect the removed module to a laboratory power supply. We check the current draw and whether voltage spikes occur that cause pops.
We remove faulty components from the power section and improve the factory solder joints. We do not fit a board from another car, so VIN coding, maps and settings remain.
After repair, we check stable operation, the absence of crackles when switching on and off, and the current draw at rest.
A used radio from an advert is the same age as yours and may have the same fault in the power supply circuit. We refurbish your unit, so it keeps its existing settings, maps and VIN coding.
Slide the table sideways to see all columns.
| Parameter | Used, from the open market | Repair at OEMatic |
|---|---|---|
| Approximate cost | — | 984 zł incl. VAT |
| Working-order warranty | Startup warranty | Written warranty |
| Additional coding | — | No – VIN coding remains |
| Reliability of operation | Same age, may have the same fault | Stability, sound and current draw test |
Pops, bassy humming or crackling are a sign of damage to the power supply circuit on the RNS 510 main board. The supply starts to pulse, causing interruptions in circuit operation and sudden surges of charge to the speakers, and can also lead to a flat battery.
In your report, describe exactly when the symptom occurs: when opening the car, with the ignition on, when closing the doors, or at night. If possible, send a photo of the label with the part number (e.g. 1T0 035 680…, 3T0 035 680…, 7E0 035 680…, 3C8 035 680…).
We refurbish the main board power supply circuit: we remove faulty components and improve the factory solder joints and connection points. We restore stable power, while keeping your settings, maps and VIN coding for this unit.
We connect the removed module to a laboratory power supply and a car simulator. We check the current draw and operating stability, verify there are no crackles when starting up and shutting down, and ensure the quiescent current drops to a minimum.
We refurbish your unit rather than replacing it with another one, so it does not need to be recoded after repair.
A used radio from an auction is 10–15 years old, just like yours, and may have the same factory fault or reveal it soon after purchase.
You do not need to bring the vehicle in. Describe the problem and we will help you work out what to remove and send. After inspection, you will receive a quote for approval — only then will we start work.
01
Write what is happening in the vehicle, state the make, model and year. Add a photo of the device, the error screen or the nameplate sticker, if you have one. On that basis, we will initially assess whether we can help.
02
Not sure whether to remove the radio, screen, amplifier or another unit? We will advise which component to check, how to prepare it for shipping and how to pack the parcel safely.
03
In the workshop we carry out diagnostics, confirm the source of the problem and define the scope of work. We send a quote for approval. We only start work after your approval.
04
We remove the cause of the fault, test the device and send it back safely packed for refitting. Every repair we carry out is covered by a warranty.
Rating 5 out of 5. GOOGLE REVIEW
Many thanks to the entire OEMatic team for repairing the radio in my Lexus CT.
Professional and reliable service. I can wholeheartedly recommend this workshop!
Problem: black screen, no working radio, no interaction with the radio at all.
Jan BałRating 5 out of 5. GOOGLE REVIEW
Highly recommended! My OEM JBL amplifier from a Toyota (CHR, 2017) suffered a short circuit, and other audio workshops would not agree to repair it. Here the problem was solved extremely quickly. They received the parcel on Monday, and by Thursday the repaired unit was back with me. Excellent communication at every stage, and most importantly – the price includes a 24-month warranty.
Complete professionalism!
Mateusz JaniczekRating 5 out of 5. GOOGLE REVIEW
A service absolutely worth recommending. After years of problems with the infotainment head unit in my Skoda Superb constantly freezing and resetting, the MIB was finally repaired. The main dealer could only offer a replacement with a new unit for 3500 eur (!), other car audio companies could not help, and OEMatic carried out the repair in 1 day.
Piotr NofskiRating 5 out of 5. GOOGLE REVIEW
I recommend them wholeheartedly….I don’t know how they did it, but they decoded the radio from an Iveco Daily 2020 faster than it takes to pack the parcel with the radio…One workshop promised a lot, but failed and said the radio was only fit for scrap. I highly recommend them — complete professionalism and a good price. Best regards.
autoodnowa u.Rating 5 out of 5. GOOGLE REVIEW
I can definitely recommend them. Mr Tomasz repaired my BOSE amplifiers, RNS, NTG navigation units and more. Always 100% successful, fantastic customer approach and a convenient online platform for placing repair orders.
Piotr BrzezinaRating 5 out of 5. GOOGLE REVIEW
I recommend OEMatic — only 3 days passed from sending the radio to the workshop and having it fitted back in my car.
The radio from a Mercedes ML W164 2007 NTG2 BE 6089 had its fault diagnosed extremely quickly, and the repair was carried out just as fast.
Communication with Mr Tomasz was excellent, and updates from the workshop on the progress of the repair were sent promptly. This is definitely a workshop other people can learn from.
An obvious 5 stars from me.
AdrianRating 5 out of 5. GOOGLE REVIEW
I had a problem with my Audi A3 8V, with no sound from the factory multimedia player. The guys solved the problem in a few days. I recommend them!
Rafał NiżnikRating 5 out of 5. GOOGLE REVIEW
Service and expertise 100%. Thank you for helping with my RNS 315 radio. Highly recommended!
Michał TuzRating 5 out of 5. GOOGLE REVIEW
VW Touran radio, I sent it to the company because the reversing camera was not working and the radio would not turn on. Sent by courier. Diagnosis: no faults. (the fault needs to be looked for elsewhere) The radio was sent back quickly and the company did not charge anything, not even for the return postage. There probably aren’t many honest companies like this left here in Poland. Many thanks.
John DoeRating 5 out of 5. GOOGLE REVIEW
Definitely recommended. Very fast repair and very good, speedy communication. Information was available at every stage of the repair request process — an online repair management system. The unit (radio) was already meant to be written off and replaced with another used one. Fortunately, I accidentally found the OEMatic blog while looking for a replacement, and it saved me from replacing it with another used unit, which would have been a loss for the appearance (the fronts of the replacements I found were not in such good condition, and all of them were older than my unit from pre-facelift models); the newer ones were more expensive than the repair. So that’s a plus too.
Artur KozubskiRating 5 out of 5. GOOGLE REVIEW
RNS 315 radio with faulty Bluetooth. The radio sounds better than new. Others gave up on the repair, OEMatic handled it efficiently and quickly without any problems. We need more professionals like this. Thank you for the repair.
Krzysztof SzabońRating 5 out of 5. GOOGLE REVIEW
Professionally carried out repair of a factory VW radio, excellent communication, complete professionalism. May there be more companies like this in Poland.
Sławomir PobłockiRating 5 out of 5. GOOGLE REVIEW
I left a Honda Jazz radio panel for repair. In addition to the radio, the guys also repaired the CD player at the same price, even though I hadn’t asked them to. I also received spare bulbs for the button backlighting. Very friendly and professional, the radio and player work flawlessly. I recommend them with a clear conscience. Such expertise is rare nowadays.
b nowickiRating 5 out of 5. GOOGLE REVIEW
Highly recommended. ZENEC radio after the pin was blocked. Code removed. Radio works, old pin. Fast, 1 day. Telephone contact without any problem. Parcel safely packed.
Stefan NowakRating 5 out of 5. GOOGLE REVIEW
For a long time I’d been battling an annoying problem in my VW Passat B8 — the car radio kept losing sound. Fortunately, I found OEMatic Car Media Lab and it was a perfect choice!
From the first contact it was clear there was professionalism and huge knowledge of factory audio systems. Quick diagnosis and an even quicker (and most importantly: EFFECTIVE!) repair! The result? The radio plays crystal clear, with no dropouts or interruptions. You can tell the fault was removed at the source, not just temporarily masked.
If you have any problems with factory audio, navigation or the radio in your car (especially VW, Audi, Skoda!), I definitely recommend OEMatic Car Media Lab. True experts!
Łukasz PuziakRating 5 out of 5. GOOGLE REVIEW
The Harman-Kardon amplifier in my BMW F33 was flooded, so I decided to hand it over to OEMatic. A quick check to see whether it could be saved — yes! it could! A few days later the amplifier was back with me after repair.
For a moment I also had doubts whether only the amplifier had been damaged by the flooding, because I lost the ability to set the time and information such as instant fuel consumption or average fuel consumption disappeared; after a phone call I was told that this can happen because of a break in the car’s CAN circuit due to the amplifier being absent.
The theory proved correct, and fitting the already repaired amplifier helped and all the functions returned.
I hope the amplifier will serve for a long time to come and without faults.
I honestly RECOMMEND IT!
Michal MarecikRating 5 out of 5. GOOGLE REVIEW
A great company, they will help you in any situation when it comes to navigation.
Two companies from the Małopolskie region where I live suggested replacing the unit; at the authorised service centre the fault repair would cost 1400 ,- and they helped me fix it, and over the phone 😃
Miroslaw SytyRating 5 out of 5. GOOGLE REVIEW
The content of the reviews I read quickly convinced me to have my unit repaired at OeMatic. I expected the highest quality of service at every stage and that is exactly what I received. After the phone call I received all the information needed for shipping by text message. As soon as the workshop received the parcel with the radio, I got a phone call, we agreed the details, I confirmed the price and the repair began. In the afternoon of the next day I was informed that the repair had been completed, I settled the bill and the radio was back with me after 4 days. It seems there is no room for even the slightest shortcoming in this company (such as a delay with a text message).
For me, this is the highest quality.
Thank you very much for the repair and I wish you success🙂
Dawid
Ania ŁyszkowskaRating 5 out of 5. GOOGLE REVIEW
Professional and reliable service. The fault was initially diagnosed remotely, and the repair cost estimated. The unit was delivered to the workshop and collected remotely by courier. Everything was fast, straightforward and efficient. The car audio came back to life 🙂
I can recommend them with a clear conscience.
Bartłomiej MachnikRating 5 out of 5. GOOGLE REVIEW
Five stars is not enough..
OEMatic solved the problem with a non-working USB port (motherboard repair) in the factory navigation system from a Kia Sportage in express mode. Highly recommended.
KJAnswers to questions from Volkswagen, Škoda and Seat drivers with RNS 510.
No. This is a hardware fault in the power supply circuit. Updating the software on a faulty power supply may permanently lock the radio, so repair first, maps afterwards.
No. We rebuild your unit rather than replacing it with another one, so the settings, VIN, multifunction steering wheel control and reversing camera remain intact.
With the RNS 510, not necessarily. The pops and humming come from unstable radio power supply, not from the power output stage. Even in cars with a factory amplifier, the RNS 510 can be the source of crackling.
No. We receive both the early versions with an LCD screen and the later ones with an LED screen and SSD drive (part number endings P, R, T). All have a similar power supply architecture.
We do not recommend it. Repair requires precise SMD soldering and knowledge of the power supply circuit on this board. Amateur attempts, such as heating the board in an oven, can end in irreversible damage to the laminate.
No. If you decide not to proceed, if the unit cannot be repaired, or if the fault lies elsewhere, diagnosis and return shipping are free of charge. We start the repair only after you approve the scope and the price.
Sometimes the radio can work for several days without a hitch, but sooner or later the fault returns and the audio anomalies in the speakers become unbearable. What is the remedy?
In RNS 510 / RNS 810 models made by Siemens VDO / Continental, one of the common faults is a damaged CAN bus..
