Radio / navigation Mail-in repair Warranty
Repair of radio, navigation and amplifier Volkswagen Caddy III
Before we quote for work on the factory radio from a Volkswagen Caddy III, we ask about the unit’s history: replacement, previous opening and contact with water.
Volkswagen
Volkswagen Caddy III (2K)
Radio / navigation Mail-in repair Warranty
Radio / navigation Mail-in repair Warranty
Radio Mail-in repair Warranty
Radio / navigation Mail-in repair Warranty
Radio / navigation Mail-in repair Warranty
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Frequently asked questions and answers
Repair of Volkswagen Caddy III radios, navigation units and amplifiers: booking, sending the module and quote.
I bought a used radio for the Caddy III and it asks for a code – what should I include in the submission?
Write where the unit comes from and under what circumstances it was fitted. Please include a photo of the screen message and of the sticker with the part number so we can identify the module.
Can a Caddy III radio that has been flooded be submitted for assessment?
Yes — submit it and state clearly that it has been in contact with water. Information about flooding, opening the unit or a previous repair shortens the initial assessment of the module and makes it easier to prepare a quote.
Why is the description “the radio in the Caddy does not work” not enough?
Because no sound, resetting and a non-working touchscreen are assessed differently. The more accurately you describe what the unit is doing, the easier it is to prepare an initial quote.
Do you inspect the car before repairing the Caddy III radio?
No. We check the removed module. Removal and refitting should be done by your mechanic or auto electrician locally, and only the unit itself comes to the workshop.
Will I get an invoice for repairing a module from a Caddy III?
Yes, we issue a VAT invoice. Payment can be made by bank transfer before the unit is sent back, or cash on delivery, and we confirm the amount with you before the repair begins.
Repair of the Volkswagen Caddy III radio, navigation unit and amplifier covers factory equipment. Before we quote for the work, we ask about the unit’s history and exactly what the symptom is.
History of the Caddy III unit
Information about the module’s past shortens the initial assessment. Let us know whether the unit:
- has been replaced or came from another vehicle,
- has been opened or repaired,
- has been in contact with water.
If, after a swap, the radio asks for a code, tell us where it comes from and under what circumstances it was fitted.
Description of the fault
The sentence “the radio does not work” is too vague: no sound, resetting and a dead touchscreen are assessed differently. Describe exactly what you are seeing, and include a photo of the screen if it shows an error or message. For audio, specify whether the silence affects all sources; for the display, whether the image is correct and only the touchscreen fails. Also include the car’s year and a photo of the data sticker, which confirms that the unit is factory-fitted.
What we accept and how we quote
In the Volkswagen Caddy III we repair the factory radio, navigation unit and amplifier, not Android replacements. Based on the photos and description, we provide an initial indicative quote. We check the removed module in our workshop, confirm the cost and wait for your approval. Only then do we begin the repair, and before sending it back we test the unit. We do not inspect the car — only the module comes to the workshop.