Radio / navigation Mail-in repair Warranty
Repair of radio, navigation and amplifier Ford Kuga I
In the Ford Kuga I we service the factory FX navigation – LSRNS (Blaupunkt / Bosch) with a small LCD display without touch function.
Ford
Ford Kuga I (C394)
Radio / navigation Mail-in repair Warranty
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Frequently asked questions and answers
Repair of Ford Kuga I radio, navigation and amplifiers: enquiry, module dispatch and quote.
Do you repair the factory radio, navigation and amplifier in the Ford Kuga I?
Yes — we repair the factory radio, navigation and amplifier from the Ford Kuga I. We only service original modules identified by the sticker and part number; we do not repair Android replacements.
Is it worth repairing the module instead of replacing it in the Ford Kuga I?
Whether it is worth repairing the module from a Ford Kuga I depends on the condition of the removed module and the extent of the damage, which we confirm after checking the unit. Based on the photos, we will provide an indicative quote, and we will confirm the final price after inspecting the module.
How is the cost of module repair quoted in the Ford Kuga I?
The initial quote for the Ford Kuga I is based on the photos and description of the symptoms you provide before sending the module. After receiving the module, we check its condition, present the scope of repair and confirm the final price before repair.
How do you deliver the removed module from a Ford Kuga I — by post or in person?
You do not need to come by car — you send just the removed module to the workshop address or deliver it in person by appointment. Before sending, protect the screen and connectors, put the module in a box, fill the empty spaces and pack the items separately.
What should you prepare before submitting a module from a Ford Kuga I?
When submitting a module from a Ford Kuga I, provide the make, model and year of the car, a photo of the front of the unit and the sticker with the part number, as well as a description of the symptoms after switching on, not a diagnosis. Also state whether the module has been opened, flooded or swapped.
Repair of the Ford Kuga I radio and navigation covers the factory navigation fitted in this model and an initial assessment of the symptoms described.
Which devices do we service in the Ford Kuga I?
In this model we service the factory Ford FX – LSRNS navigation system (Blaupunkt / Bosch) — a unit with a small LCD screen and no touch function.
How can you tell the problem may be in the module?
We assess the symptoms described in advance, and inspect the unit after receiving the removed module. Problems with the FX – LSRNS navigation may be indicated by:
- the navigation does not switch on when the ignition key is turned,
- the unit only switches on after pressing the power button or after briefly disconnecting the power supply,
- the battery discharges while parked.
A flat battery can be misleading, because it points suspicion towards the battery itself or the car’s electrics, while in fact the faulty navigation unit is drawing current.
What determines whether a repair is worthwhile and what should you prepare for the enquiry?
We repair factory modules, not replacement units running on Android. Based on the photos sent, we initially confirm from the label or part number that it is a factory unit. Once received, we check the condition of the module and specify the scope of the repair.
Information useful for the enquiry:
- car make, model and year,
- a photo of the front of the unit and the sticker with the part number,
- a description of what happens after switching on, rather than a ready diagnosis,
- information on whether the module has been opened before, flooded or replaced, and whether you have the code card.
After inspection we present the possible repair scope and price, and wait for your decision.