Repair of the radio, navigation and amplifier Honda Jazz II

In the Honda Jazz II from 2011–2015, one of the factory infotainment units is the QY-5017H-A (Clarion). Our repair of the radio, navigation and amplifier for Honda Jazz II starts with establishing whether the device is faulty or simply locked by a code.

Anti-theft function message

The QY-5017H-A infotainment unit displays a message that the anti-theft function has been activated and asks for a 4-digit security code. This happens immediately after the battery is disconnected, replaced or deeply discharged. Until the code is entered, the radio, navigation, settings and hands-free kit do not work.

Why the code is not in the documents

In this model, the PIN code could have been set by the first owner of the car. It is stored only in the radio memory, so online calculators have no way of retrieving it. Guessing does not help either: after several incorrect attempts the radio may block permanently. The only way is to read the code from the memory on the main board, and for that we need the removed unit – we cannot do it remotely.

How work on the Jazz radio looks

Once the module arrives, we carry out the following steps:

• connection on the test bench and confirmation of the active lock,
• checking whether the unit has any other faults,
• reading the code with a programmer and verifying it,
• at your request – disabling the code prompt function.

In your enquiry, please give the car’s year, describe the message shown on the screen and attach a photo of the label with the part number. If the infotainment unit has symptoms other than asking for a code, write exactly what is happening; we confirm the scope and price after inspection.