Radio Mail-in repair Warranty
Radio, navigation and amplifier repair Porsche Boxster 987.2
The CDR30 radio (Panasonic) with silence through the speakers and the PCM3.0 navigation (Harman Becker) with resets are the two factory Porsche Boxster 987.2 units we repair.
Porsche
Porsche Boxster 987.2
Radio / navigation Mail-in repair Warranty
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Porsche navigation units are Becker products. What can go wrong with them?
Porsche Boxster 987.2 radio, navigation and amplifier repair covers two factory units with different fault symptoms: the Porsche CDR30 radio (Panasonic) and the Porsche PCM3.0 navigation (Harman Becker).
Porsche CDR30 – silence in the speakers
In the CDR30 radio, we repair a fault that appears as complete silence from the speakers, regardless of what you are listening to. The problem affects both European units and those from the USA market, so we accept both versions.
Porsche PCM3.0 – resets, logo and distorted image
In this navigation unit, the maps are stored on a hard drive inside the device. Symptoms that may indicate a fault in the unit:
- switching off and on in a loop, at fixed or varying intervals,
- freezing on the Porsche logo or no response when switched on,
- screen covered with random pixels and stripes, making the content unreadable,
- image that briefly returns to normal, after which the interference appears again.
The resets may be caused by a faulty drive, damaged software or a fault on the main board. Which of these causes we are dealing with is determined during inspection, before repair.
What to include in your request
Describe whether the problem affects sound or picture, and how the unit behaves after the key is turned: whether it reaches the menu or stops at the logo. Include a photo of the front and the sticker with the part number, and state the car year. We check the removed module, and confirm the exact cost after assessing it. We do not repair Android replacements.
Frequently asked questions and answers
Porsche Boxster 987.2 radio, navigation and amplifier repair: request, module dispatch and quote.
My Porsche CDR radio has gone silent through the speakers. Can you fix it?
Yes. Complete silence from the speakers, no matter what you are listening to, is a fault we repair in this radio. Only the removed unit is sent to the workshop.
Do you accept a radio from a car imported from the USA?
Yes. The sound problem in this radio affects both European units and those from the USA market, and we accept both versions. Please include a photo of the sticker with the part number in your request.
The PCM navigation keeps switching on and off in a loop. What could be causing it?
Repeated resets can be caused by a faulty hard drive, damaged software or a fault on the main board. Which cause we are dealing with is determined during inspection, before repair.
I can see stripes and random pixels on the PCM screen. Can this be repaired?
Yes, image interference that makes the content on the screen unreadable is one of the symptoms we deal with in this navigation unit. Describe whether the image sometimes returns to normal.
Do I need the part number for a repair quote on the Porsche Boxster 987.2?
At the start, photos of the front and the sticker, plus a description of the symptom, are enough. We will read the part number from the sticker, and confirm the exact cost after checking the removed module.