Repair of radio, navigation and amplifier Volkswagen Phaeton

Is the RNS810 radio-navigation system (Continental) from the Volkswagen Phaeton freezing on the logo, restarting or not turning on at all? We accept it with these symptoms.

Volkswagen

Volkswagen Phaeton (3D)

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Frequently asked questions and answers

Repair of radio, navigation and amplifiers Volkswagen Phaeton: enquiry, module shipping and quote.

Do you repair the factory radio, navigation and amplifier in the Volkswagen Phaeton model?

In the Volkswagen Phaeton model we repair the factory radio-navigation unit, which you send to us after removing it from the car or deliver in person by appointment. We do not repair Android replacements; originality is confirmed by the label with the part number.

Is repair in the Volkswagen Phaeton model more cost-effective than replacement?

We determine whether repair is worthwhile after checking the removed module and its internal condition. Before sending it, please send the description and photos, and you will receive an indicative quote; after checking the module and your approval, we will repair the original unit.

What does the repair quote look like in the Volkswagen Phaeton model?

The repair quote starts with an indicative price based on the description and photos of the panel and the label sent before dispatch. We confirm the exact price after checking the removed module, and we will carry out the repair after your approval.

Do I need to bring the car in, or is it enough to send the module from a Volkswagen Phaeton?

You do not send the car — only the removed module; removal and refitting are entrusted to a workshop. You can deliver the module in person by appointment; before sending, protect the screen and connectors and pack the module in a rigid box.

What should you prepare before submitting for the Volkswagen Phaeton model?

Before submitting for the Volkswagen Phaeton model, prepare the car make, model and year, as well as a description of the symptoms and a photo of the panel or removed module with the rating label visible. You do not need to know the radio model name; we will prepare an initial quote after you send the photos and description.

Our repair service for the radio and navigation in the Volkswagen Phaeton covers the factory RNS810 radio-navigation unit, which we test once removed from the car.

Which unit from the Phaeton do we repair?

We repair the factory Volkswagen / Bentley RNS810 (Continental) radio-navigation system, used from XI 2008 (model year 2009) to 2016.

How can you tell the fault is in the module?

The RNS810 comes to our workshop with three symptoms: the unit freezes on the logo, restarts, or does not turn on at all. In your enquiry, describe which one you see and how the unit behaves from startup:

  • whether the logo appears after ignition is switched on and how long it stays on screen,
  • whether the unit restarts by itself and at what intervals,
  • whether you manage to enter the menu before the restart.

What affects the repair decision?

You make the repair decision after checking the removed module and finding out the price. We repair the electronics of the original unit, and we do not deal with Android replacements. For an initial assessment, a photo of the part-number sticker, a description of the behaviour after switch-on, and information on whether the module has been repaired before or flooded are helpful.

Based on photos and your description, we prepare an initial, approximate quote; please also give the car make, model and year. Once we receive the module, we inspect it, confirm the price and repair the confirmed faults only after your approval. We test the unit before sending it back.