Radio / navigation Mail-in repair Warranty
Repair of radio, navigation and amplifier Volkswagen Golf Plus
The message “Please insert software CD!” on the RNS315 screen in the Volkswagen Golf Plus is one of the symptoms we accept this radio-navigation unit for.
Volkswagen
Volkswagen Golf Plus (5M / 52)
Radio / navigation Mail-in repair Warranty
Radio / navigation Mail-in repair Warranty
Radio / navigation Mail-in repair Warranty
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Frequently asked questions and answers
Repair of radios, navigation units and amplifiers Volkswagen Golf Plus: enquiry, module shipment and quote.
Do you repair the factory radio, navigation and amplifier in the Volkswagen Golf Plus model?
Yes — we repair the factory radios, navigation units and amplifiers fitted in the Volkswagen Golf Plus model; we check the removed module only and confirm the scope of work after inspection. We do not repair replacement units fitted instead of the factory ones.
Is it worth repairing the factory unit in the Volkswagen Golf Plus model rather than replacing it?
It depends on the scope of work and the cost, which we confirm after checking the removed module; before dispatch we prepare an indicative quote based on photos and the description. We will carry out the repair only after your approval, and we check the factory module only.
How is the quote for repairing the radio or navigation unit in the Volkswagen Golf Plus model prepared?
We prepare an indicative quote based on photos of the unit and a description of the fault before dispatch; after receiving the removed module we check it and provide the exact scope of work and cost. We only carry out the repair after your approval.
Do I have to come by car, or can I send the removed module from the Volkswagen Golf Plus model?
You do not need to come by car — send us just the removed module from the Volkswagen Golf Plus model, or deliver it in person by prior arrangement. Removal and refitting are done by a workshop, and we check the unit delivered only.
What should I prepare before submitting a module from the Volkswagen Golf Plus model?
When submitting, please provide the car’s make, model and year, a photo of the front and of the rating label of the removed module, and a brief description of the symptom after switching on. Based on this material we will prepare an indicative quote; we will ask for the part number if it is needed.
Repair of the radio and navigation unit in the Volkswagen Golf Plus covers the factory RNS315 radio-navigation unit and checking the removed unit against the reported symptoms.
What unit do we service in the Volkswagen Golf Plus model?
In the Golf Plus we repair the factory RNS315 radio-navigation unit (TechniSat), produced approx. 2010–2015.
The “Please insert software CD!” message and other symptoms
When the RNS315 stops working and displays “Please insert software CD!” on the screen, the cause may be damaged unit memory or errors in the front panel memory. We also repair units with other symptoms:
- the unit does not switch on or does not respond to the power button,
- freezes or resets,
- immediately shows the “Software Update” screen after switching on,
- does not respond to the NAVI button,
- requires a code you do not have.
What determines the repair scope and what should be prepared for the enquiry?
We check the removed unit only, not the car. To submit a case, please prepare the car make, model and year, a photo of the unit or panel, a photo of the label, and a brief description of what appears on the screen when switched on; we will ask for the part number if needed. Based on the photos and description, we prepare an indicative quote.
We repair factory-fitted units; we do not accept modules installed in their place, such as Android radio navigations. After checking the unit, we confirm the repair scope and price – we carry out the repair only after your approval, and we test the unit before returning it.