Repair of radio, navigation and amplifier Mercedes-Benz CLS Coupé C218

Our Mercedes-Benz CLS Coupé C218 radio, navigation and amplifier repair service covers factory-fitted units removed from the car. This may be the radio, the navigation unit or the amplifier – we receive the module only.

How do you know the module is factory-fitted?

This is determined by the sticker on the casing with the part number. This matters because we do not repair Android radio-navigation units installed in place of the original unit – even if they have been adapted to the dashboard of the CLS Coupé C218 model. If you bought the car second-hand and do not know what is fitted, a photo of the sticker will clear it up.

What information is enough to start with?

For an initial assessment we need four things:

• the car make, model and year,
• a description of the symptoms in your own words,
• a photo of the device or its front panel,
• a photo of the rating label.

You do not need to know the radio model name. We will only ask for the part number if it turns out to be needed.

What does the repair decision depend on?

It depends on the result of checking the unit you send in. The quote prepared from photos and your description is indicative; we confirm the exact price only after inspecting the module. That is when you decide whether to order the repair – we do not start work without your consent. We do not assess the car itself, its power supply or wiring, because we only receive the removed module. If a sound problem leaves it unclear whether the radio or the amplifier has failed, we establish which components to send before removal.