Radio / navigation Mail-in repair Warranty
Repair of radio, navigation and amplifier Toyota Hilux VII
The Toyota FT0053A (Fujitsu Ten) navigation unit from the Hilux VII, which resets or freezes on the loading bar, comes to us with a start-up fault.
Toyota
Toyota Hilux VII (AN10 / AN20 / AN30)
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Frequently asked questions and answers
Repair of radios, navigation units and amplifiers Toyota Hilux VII: submission, module dispatch and quote.
Do you repair the factory radio, navigation unit and amplifier in the Toyota Hilux VII?
Yes – we repair the factory radio, navigation unit and amplifier from the Toyota Hilux VII, provided they are original units identified by the nameplate label. You send the removed module to OEMatic service; we do not repair replacements.
Is it worth repairing the module instead of replacing it in the Toyota Hilux VII?
Whether it is worthwhile depends on the condition of the module and the possibility of restoring operation – after you send us the description and photos, we will prepare an initial approximate quote. We confirm the exact decision and final cost only after checking the removed module.
How is the repair quote for the Toyota Hilux VII module prepared?
An initial, approximate quote is prepared based on the photos of the unit and the description of the symptoms sent before dispatch. After checking the delivered removed module, we confirm the exact scope of work and price, and we start the repair after your approval.
Do I need to bring the car in person, or send the removed module from the Toyota Hilux VII?
You do not need to bring the car in – we handle repairs by post, and you can also deliver the module in person by prior arrangement. Protect the screen and connectors, pack it in a rigid box, fill any empty spaces; send additional items separately.
What should be prepared before submitting a repair request for the Toyota Hilux VII module?
When submitting a request, prepare the car’s make, model and year, a description of the symptoms, and a photo of the front of the unit and the nameplate label. You do not need to know the radio model name; we will ask for the part number if it is needed, and we will assess the module based on the materials sent.
The repair of the radio, navigation and amplifier Toyota Hilux VII concerns the factory Toyota FT0053A (Fujitsu Ten) navigation unit from Hilux models from 2012–2014, with part number 86140-0K411.
How can I confirm it is FT0053A?
The nameplate label, located on the top cover, shows the manufacturer – Fujitsu Ten – and the FT0053A model designation. If you are unsure, send a photo of the label.
Reset or freezing on the loading bar
We repair the start-up fault in this navigation unit. After turning the key, the start screen and loading bar appear, but the system does not move on to the menu. At the end it restarts and the bar begins again. The cause is hardware-related: the components storing the unit’s software fail.
Another description also appears in requests – the radio was drawing current and would not switch off after the key was removed, and then it stopped turning on altogether. If that happened to yours, tell us about it.
How do we check the navigation unit?
Before we start the repair, we power up the removed unit on the bench and check whether the system continues to load continuously outside the car as well. Only then do we confirm the cost and scope of work and wait for your approval.
In your request, give the car’s make, model and year, describe where the start-up process stops, and attach a photo of the front of the unit and the label. You do not need to know the model name. We provide an initial approximate quote based on the photos and description. We do not repair replacements fitted instead of the factory navigation unit.